Refund Policy
1. Introduction
At Universal Offer Center, we are committed to providing high-quality digital products and services.
Please read this Refund Policy carefully before making any purchase.
2. Digital Products (Non-Refundable)
Due to the nature of digital products (such as eBooks, guides, and downloadable content):
All sales are final and non-refundable
Once a product is delivered or accessed, refunds cannot be issued
This policy helps protect our intellectual property and prevent misuse.
3. Exceptions (Case-by-Case Basis)
We may grant refunds under exceptional circumstances, including:
Duplicate transactions
Technical issues preventing access to the product
Incorrect charges
All refund requests are reviewed individually at our discretion.
4. Services Refunds
For advisory or professional services:
Refunds are not available once the service has started or been delivered
If cancellation is requested before service delivery, a partial or full refund may be considered
5. Requesting a Refund
To request a refund, you must:
Contact us within 7 days of the purchase
Provide proof of payment
Clearly explain the reason for your request
Send your request to:
Email: muhamad.issufo@uzambeze.ac.mz
6. Processing Time
If your refund is approved:
Refunds will be processed within 5–10 business days
Funds will be returned via the original payment method
Processing times may vary depending on your payment provider.
7. Chargebacks and Disputes
We encourage customers to contact us before initiating a chargeback.
Unjustified chargebacks may result in:
Suspension of access to our services
Restriction from future purchases
8. Changes to This Policy
We reserve the right to modify this Refund Policy at any time.
Updates will be posted on this page with a revised date.
9. Contact Information
If you have any questions regarding this policy, contact us: